One of the best customer service around. Very quick and responsive to emails and willing to assist with any Q&A. Very glad to have found this company.
Thanks Frank for providing service AFTER the sale on your excellent products. This stuff flat out works!!!!!!!
There is a great video on youtube showing how to use this product. I was having the same exact problem as indicated in the video and recommend this product. Drained all the gas at the end of the prior season, but it wouldn't start. I believe it is the ethanol in gas that leaves residue even after draining the gas. I bought the kit with the GumBuster and PurgeGas. I did exactly what was done in the video and it worked! Important tip when you remove the screw, hold the bowl down so it doesn't move before installing the purge valve. The bowl shifted when I removed the screw and I found out later after gas kept leaking out, that I accidentally dislodged the gasket ring. If the bowl does move, remove it and seat the gasket ring in the groove before attaching the bowl with the purge valve. I had to flip my snowblower upside down so gravity would keep the ring in place while I reinstalled the bowl. If you are wondering if you really need to drain the gas before using GumBuster, yes you do. Frank was very responsive and answered all my questions. So glad I will be able to service my own snow blower every year without taking it in.
Called my local Toro dealer he told me to bring in my snowblower that was not running in for repairs. He also told me I could have it back in 2 or 3 MONTHS fixed. We are forecasted to get 7 to 9 inches of snow tonight. Haven’t had my first heart attack yet and don’t want one. I had ordered y
Great customer service. The GumBuster works and after using it my mower started right up. The video was easy to follow along. Thank you!